Terms of purchase

• Name: Natural ACC Kft.
• Headquarters: 6792 Zsombó Deák Ferenc u 56
• Mailing address: 6792 Zsombó Deák Ferenc u 56
• Registering authority: Csongrád-Csanád County Court
• Company registration number: 06-09-029114
• Tax number: 32376614-2-06
• Representative: Balázs Barna
• Phone number: +36707525636
• E-mail: info@aromakellek.hu
• Website: https://www.aromakellek.hu
• Bank account number: 12067204-01941966-00100003

Hosting provider data
Name: UNAS Online Kft.
Headquarters: 9400 Sopron, Kőszegi út 14.
Contact: unas@unas.hu
Website: unas.hu

Goods: offered on the Website and intended for sale on the Website:movable thing, including you in a container, bottle or otherwise limited quantity water, gas and  d, in such a way that in the absence of the relevant digital content or digital service, the goods are not could fulfill its functions (hereinafter: goods containing digital elements) Goods containing digital elements: movable things that include digital content or digital services, or is linked to it in such a way that the relevant digital content or digital service without it, the goods would not be able to fulfill their functions.

Digital content: data produced or provided in digital form
Parties: Seller and Buyer together
Consumer: a natural person acting for purposes outside of his independent occupation and economic activityperson who buys, orders, receives, uses, makes use of goods or commercial communication related to goods, recipient of the offer. In the application of the rules on the conciliation body – consumer disputes online of 21 May 2013 on the settlement and amendment of Regulation 2006/2004/EC and Directive 2009/22/EC With the exception of the application of Regulation 524/2013/EU of the European Parliament and of the Council, a consumer is considered a in addition to the above, acting for purposes outside of his independent occupation and scope of economic activity, civil organization, church legal entity, condominium, housing association according to a separate law, which buys, orders, receives goods, uses, makes use of or is the recipient of commercial communications or offers related to the goods. In the internal market based on the customer's nationality, place of residence or place of establishment is unjustified territorially on action against content restriction and other forms of discrimination, as well as 2006/2004/EC and Regulation (EU) 2017/2394 and (EU) 2018/302 of 28 February 2018 on the amendment of Directive 2009/22/EC as a consumer for the purposes of European Parliament and Council Regulation [hereinafter: Regulation (EU) 2018/302] in addition to the above, a company that is a customer according to Regulation (EU) 2018/302 is also considered
Consumer contract: a contract, one of whose subjects is considered a consumer
Functionality: the ability of goods containing digital elements, digital content or digital services to
to fulfill the functions appropriate to its purpose
Manufacturer: the producer of the Goods, in the case of imported Goods, the importer bringing the Goods into the territory of the European Union, as well as any
a person who or which is the name, trademark or other distinguishing mark of the Goods indicates itself as a manufacturer
Interoperability: goods containing digital elements, digital content or digital services on them its ability to work with hardware and software different from that of the same type goods, digital content or digital services are usually used together
Compatibility: the ability of goods containing digital elements, digital content or digital services to so that - without the need for conversion - it can work together with hardware or software with which it is identical types of goods, digital content or digital services are usually used together
Website: this website, which serves to conclude the contract
Contract: A sales contract created between the Seller and the Buyer using the Website and electronic correspondence
Durable data carrier: any device that allows a consumer or business to a to data addressed to him personally in an accessible manner in the future and for a period appropriate to the purpose of the data storage, as well as the display of the stored data in an unchanged form A device enabling communication between absent parties: a device that is suitable in the absence of the parties in order to conclude a contract – to make a contractual declaration. Such an instrument is in particular the addressee or the unaddressed form, the standard letter, the advertisement published in the press product with an order form, the catalog, the telephone, fax and Internet access device
Absentee contract: a consumer contract in which the Goods or services under the contract within the framework of the distance selling system organized to provide the parties without the simultaneous physical presence of that, in order to conclude the contract, communication between the contracting parties is only possible between those who are absent tool is used
Business: a person acting in the scope of his profession, independent occupation or business activity
Buyer/You: person entering into a contract making a purchase offer via the Website
Warranty: In the case of contracts concluded between the consumer and the business (hereinafter: consumer contract) a
According to the Civil Code,

1. a guarantee undertaken for the performance of the contract, which the company provides for the proper performance of the contract a undertakes voluntarily in addition to or in the absence of his legal obligation, as well as

the mandatory warranty based on the law

Purchase price: consideration to be paid for the Goods and for the provision of digital content

The Contract is governed by the provisions of Hungarian law, and in particular the following legislation applies:

• CLV of 1997. Act on consumer protection
• CVIII of 2001 law with electronic commercial services and the information society about some issues of related services
• Act V of 2013 on the Civil Code
• 151/2003. (IX.22.) government decree on the mandatory warranty for consumer durables
• 10/2024. (VI.28.) IM decree on the range of consumer durables covered by the mandatory warrantydefinition
• 45/2014. (II.26.) government decree on the detailed rules of contracts between the consumer and the business
• 19/2014. (IV.29.) NGM decree on things sold within the framework of a contract between a consumer and a businesson the procedural rules for dealing with applicable warranty and guarantee claims
• LXXVI of 1999 law on copyright
• CXII of 2011 Act on the right to self-determination of information and freedom of information
• REGULATION (EU) 2018/302 OF THE EUROPEAN PARLIAMENT AND COUNCIL (February 28, 2018) within the internal market based on the customer's nationality, place of residence or place of establishment is unjustified on a territorial basis on action against content restriction and other forms of discrimination, as well as a
  2006/2004/EC and Regulation (EU) 2017/2394, and amending Directive 2009/22/EC REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (April 27, 2016) on the natural on the protection of persons with regard to the management of personal data and such data is free on the flow of data and repealing Regulation 95/46/EC (general data protection regulation) Between the consumer and the business, for the sale and purchase of goods, as well as for the provision of digital content and 373/2021 on the detailed rules of contracts for the provision of digital services. (VI. 30.)
• Government decree

The content of the contract between us - in addition to the provisions of the relevant binding legislation - a determined by these General Terms and Conditions (hereinafter: GTC). Accordingly, it contains the these Terms and Conditions define the rights and obligations of you and us, the conditions for the conclusion of the contract, the performance deadlines, delivery and payment terms, liability rules, and the right to withdraw conditions.
The technical information required for the use of the Website, which is not contained in these Terms and Conditions, is available on the Website provided by other available information. Before finalizing your order, you must familiarize yourself with the provisions of these GTC.

Contracts falling within the scope of these GTC are not considered written contracts, and the Seller does not filed.

Prices are in EUR and include 27% Hungarian VAT. The possibility that it is business-political cannot be ruled out change the Seller's prices for this reason. Changes to prices do not apply to contracts that have already been concluded. If The seller indicated the price incorrectly, and an order has been received for the Goods, but the parties have not yet concluded a contract, so the The Seller acts on the basis of the "Procedure incorrect price" section of the General Terms and Conditions

Procedure in case of incorrect price

It is considered an obviously erroneous price: EUR 0 price,reduced with a discount, but wrongly compared to the discount percentage listed next to the original price
calculated price (e.g.: in the case of EUR 1,000 Goods with a 20% discount instead of the correct EUR 800 based on incorrect calculation, not reduced according to the percentage, incorrectly offered for EUR 500 Goods). In the case of an incorrect price, the Seller offers the possibility of purchasing the Goods at the real price, which
with this information, the Buyer can decide whether to order the Goods at the real price or at a disadvantage cancel the order without legal consequences.

The Consumer shall submit the accessory warranty, product warranty, warranty claim related to the Goods either to the Seller, or to the By distributing and selling the goods to consumers for the benefit of the seller individual legal or legal rights relating to the conduct, activity or omission of a directly related person objection aimed at the termination of a breach of interest (consumer complaint according to the Federal Act) at the contact details below and you can present it in the following ways:

In writing via the following website: https://www.aromakellek.hu
In writing via the following email address: info@aromakellek.hu
In writing by post: 6792 Zsombó Deák Ferenc u 56

The Seller, not the Fgytv. consumer rules for handling complaints, but is obliged to do so according to separate legislation. The consumer is the Fgytv. according to the complaint, which is acting for the company or for the benefit of the company person directly related to the distribution and sale of goods to consumers to eliminate individual rights or interests related to his conduct, activities or omissions - with the exception of accessory warranty, product warranty or warranty claims - orally or in writing can communicate with the company. The company is obliged to investigate the verbal complaint immediately and remedy it as necessary. If the consumer a does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the company will inform you of the complaint and he is obliged to record his position in relation to it immediately and a copy thereof in the case of a verbal complaint made in person, to hand it over to the consumer on the spot. By phone or other electronic means in the case of a verbal complaint communicated using a communication service, to the consumer within 30 days at the latest - that is in accordance with the regulations regarding the response to a written complaint - to be sent at the same time as the substantive response. In other respects, you must act as follows regarding the written complaint.

The written complaint is submitted by the company, unless the directly applicable legal act of the European Union does not differ has - within thirty days after its receipt, in a way that can be substantiated in writing to answer and take measures to communicate it. In case of rejection of the complaint, the business is obliged to the consumer to inform in writing about the procedure of which authority or conciliation body with his complaint - according to its nature can initiate. The information must also include the competent authority and the consumer's place of residence or the seat, telephone and internet contact of the conciliation body based on your place of residence, as well as your mailing address. The information must also cover whether the company complied with the Conciliation Board's decision related general declaration of submission.

If there is no consumer dispute between the Seller and the consumer during the negotiations is settled, the following legal enforcement options are open to the consumer:

Consumer protection procedure

It is possible to lodge a complaint with the consumer protection authorities. If the consumer's consumer rights notices a violation, he is entitled to file a complaint with the competent consumer protection authority according to his place of residence. THE after evaluating the complaint, the authority decides on the conduct of the consumer protection procedure. Consumer protection is first rate official tasks are carried out by the competent capital and county government offices according to the consumer's place of residence, these the list can be found here: http://www.kormanyhivatalok.hu/

Judicial proceeding

The customer is entitled to assert his claim arising from a consumer dispute before the court in a civil procedure within the framework of Act V of 2013 on the Civil Code and Act of 2016 on the Civil Procedure CXXX. according to the provisions of the law.

Conciliation board procedure

If we reject your consumer complaint, you are entitled to your place of residence competent, or to contact the Conciliation Board indicated by you in the application. Procedure of the Conciliation Board the condition for its initiation is that the consumer attempts to resolve the dispute directly with the concerned business arrangement. The conciliation board – unless the consumer requests a personal hearing – the hearing is in person keeps it in an online form by means of an electronic device that provides simultaneous audio and image transmission (a hereinafter: online audition). The company has an obligation to cooperate in the conciliation board procedure, and they are obliged to do so we are to send our response to the conciliation board within the deadline. THE on the online settlement of consumer disputes and the amendment of Regulation 2006/2004/EC and Directive 2009/22/EC with the exception of the application of Regulation 524/2013/EU of the European Parliament and of the Council of 21 May 2013, the the company is obliged to ensure the participation of the person authorized to create an agreement at the hearing. The in an online hearing, the representative of the company authorized to create a settlement must participate online. If the consumer requests a personal hearing, the representative of the enterprise authorized to create an agreement shall do so at least attend the audition online.
More information about the Conciliation Boards is available here: https://www.bekeltetes.hu

LXXVI of 1999 on copyright. Act (hereinafter: Szt.) pursuant to Section 1 (1) of the website it is considered a work of authorship, so all its parts are protected by copyright. The Szt. Based on § 16, paragraph (1).graphic and software solutions and computer programs on the website are prohibited without permission use, or the use of any application with which the website or any part of it can be modified. Taking any material from the website and its database requires the written consent of the right holder
only by referring to the website and indicating the source. The right holder: Natural ACC Kft.

If any point of the General Terms and Conditions is legally incomplete or invalid, the other points of the contract are still validremain and the provisions of the relevant legislation shall apply ins tead of the invalid or incorrect part. According to the Act on the Prohibition of Unfair Trade Practices against Consumers, the Seller does not have any code of conduct.

The purchase is not subject to registration.
The website provides users with product presentations and online ordering. On the website a User can browse using menu items. The products are listed in a category system. The All sale products available in the store can be found in the Sale products category. Separate for each product the start and end dates of the promotion are indicated separately, or the start date and while supplies last. Under the More for less menu item, you will find the products that the store offers when ordering multiple items provides a quantity discount. In the New products menu, you can find the products that are newly available on the website. For the category name by clicking, you can see the list of products included in it. If all the products in the given category do not fit one page, you can use the numbers above and below the products to page. The detailed product from the product list page can be accessed by clicking on the product name, here you can find out about the detailed characteristics and price of the product you want to order.

On the website, it is possible to search for a product based on a keyword. Product results matching the search criteria a similar to categories, they are displayed as a list.
The selected product can be placed in the basket using the basket button, next to the button is the required number of pieces can be set. The User can check the contents of the basket using the Basket menu item. Here you can change that the quantity of the product in the basket you wish to order, or you can delete the given item. The Empty Cart button it is also possible to empty the basket completely. The User can continue the purchase process by clicking the Order button. As a second step, there is an option for entry, registration, and purchase without registration. Registration and purchase without registration the User must provide the following data: e-mail address, name, telephone number, billing address, and if the delivery address is different. In addition to the above data, a password must also be entered for registration. THE

The User can find out about successful registration by e-mail and on the website. The User's registration you can request its cancellation by e-mail from the Service Provider, in which case you must register again for a new purchase. The User is responsible for keeping access data confidential. The User is responsible for updating his data, as well as is obliged to notify the Service Provider if it becomes aware that its data has been misused by a third party. Forgot password a new password can be requested on the website to the registered e-mail address. If the User previously registered a website, the order process can be continued by entering your e-mail address and password.

As the next step of the order, the User must select the appropriate payment and delivery method mode. With the help of a summary page, the User can check all the previously entered data and a the products you want to order, their quantity. In case of data entry errors, you can use the pencil icon to correct the given data.

If you find everything suitable, you can finalize your order using the Send Order button. About this you will receive confirmation on the website or by e-mail. If after recording the order (e.g.: the confirmation e-mail) notices incorrect data to the Service Provider immediately, but no later than within 24 hours.

Regardless of the intention to order, the User can access the Customer Login window or the Login menu item can be done using After logging in, a Change Data menu item appears, where during registration you can modify your entered data, as well as the data of your placed order, and track its status.

You can cancel your order at the email address info@aromakellek.hu, until it is handed over to the courier service. we give it. Once the package has been handed over to the courier service, there is no way to cancel the package. In the case of an undelivered package, our company can claim compensation, i.e. the damage incurred during transport we will continue to bill.

Finalizing the order (making an offer)

If you are convinced that the contents of the basket correspond to the Goods you wish to order, and your data is correct, you can complete your order by clicking the "Order" button. THE information provided on the website does not constitute an offer to conclude a contract on the part of the Seller. THE in the case of orders under the scope of these General Terms and Conditions, you are considered to be the offeror. By pressing the "Order" button, you expressly acknowledge that your offer must be considered as made and statement - in the case of the Seller's confirmation in accordance with these GTC - entails a payment obligation. Seller is obliged to confirm the arrival of the order to the Customer electronically without delay.

If this confirmation is based on the dispatch of the Buyer's order, it depends on the nature of the service does not arrive at the Buyer within the expected deadline, but within 48 hours at the latest, the Buyer is exempt from the offer from obligation or contractual obligation.

Order processing, contract creation

You can place your order at any time. The Seller will respond to your offer at the latest will confirm your offer by e-mail within 48 hours of sending it. The contract is created when it is. The confirmation email sent by the seller will be accessible to you in your mail system

Regarding the order, the general delivery deadline is a maximum of 4 days from the confirmation of the order day. In case of delay by the Seller, the Buyer is entitled to set an additional deadline. If the Seller does not perform within the additional deadline, a The buyer has the right to withdraw from the contract. For each delivery method, possibly from the general delivery deadline a different delivery deadline is indicated in each case

If you have previously ordered Goods without receiving them during delivery (not including case when he exercised his right of withdrawal), or the Goods were returned to the seller with an indication that they were not wanted, the Seller fulfillment of the order is subject to the payment of the purchase price and delivery costs in advance.
The Seller may withhold delivery of the Goods until he is satisfied that the payment of the price of the Goods has been successfully was made using the electronic payment solution (including the case when you paid by bank transfer In the case of goods, the Buyer transfers the purchase price and the conversion, as well as bank commissions, in the currency of his/her Member State, due to costs, the Seller does not receive the full amount of the purchase price and the delivery fee). If the price of the Goods
has not been paid in full, the Seller may call the Buyer to supplement the purchase price.